Comments

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Good morning,  I received and planted my order this past week. I was pleasantly surprised and  honestly very impressed at the quality and condition of the seven plants I received. Everything was healthy, fresh and thriving.  I enjoyed your replacements for the limy Lisa and southern comfort.  I did wonder if the Southern comfort would be available in the future, as it is no longer listed on the website for order? 
I also wanted to say thank you for your incredible customer service as I usually hesitate to order from online sellers I have not visited in person. Thank you for taking the time to answer all my questions throughout this whole process, as there have been many. Gardens Plus is fast becoming my go to for shade perennials.  I have recommended your site to anyone who asks and am looking forward to ordering again in the future.
Thank you for the lovely plants & your courtesy,  Marina

June 17, 2017

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Hi Dawn,  My order arrived on Friday, in really great shape.  The anniversary 20th year tote etc they were really appreciated!  I absolutely adore the tote, and will make sure and use it as much as I can, both because I think it's a great shade of orange, and because people should see it and know about the wonderful plants and service that you provide.  I live outside of a larger town, but there's not a lot of shopping opportunities here, so I do a lot of online shopping for my wants and needs.  I especially like it for plants, because while there are outlets and nurseries here, for the most part they don't have a lot of different and unusual plants, and I am always looking for those.  I have run the gamut when it comes to mail service, and some of it has not been pretty.  I have ordered plants that came packed in their pots, but when I picked the box up, soil sifted through the corners of the box because the pots were smashed, so I left a trail of grit as I left the post office.  I have had pots thrown into a box with just a few sheets of crumpled newspaper as packing, and had to try and root bits of barely alive plant material.  I have had perennials with their roots packed in plastic bags with exceedingly wet soil.  So wet, in fact, that the box has arrived wrinkled up like an accordion.  The best part?  There was a (soggy) note on top of the plants telling me that my plants had just endured a long journey, so I should unpack them and water them IMMEDIATELY!!  I have opened up newspaper that has been wrapped around a plant, and found critters feasting on the plants inside.  I have even had a slug crawl onto my hand and start slithering up my arm.  I am not afraid of slugs, but I certainly don't expect to find those in a box, and they do tend to give a person quite a start! 
One of my last experiences with hostas had me place an order with a company that advertised that the plants were freshly dug and mailed out immediately.  When this teenie-weenie box arrived with a supposedly goodly number of hostas in it, my heart sunk.  I opened it up and plant after plant was two very elongated stems with one dinky little leaf on each stem, and surrounding the roots was a dried out paper towel.  They did not look freshly dug.  They looked like they had been taken out of cold storage, wrapped up and mailed out as quickly as possible.  Luckily they revived after a soaking in a bucket of water for a day or so, but planting them out proved to be a real disaster.  Every time there was a slight breeze the plants blew over, and I was forever running over to the hosta bed and trying to prop them up.  In desperation I finally clipped the stems down, and eventually they did root and anchor themselves into the ground, but it took no end of time, patience and watering before that happened.  Suffice it to say that almost put me off of ordering plants for good.
Then I saw your website.  I thought about it long and hard, and finally decided that you had too many delightful plants to turn down.  So I placed an order.  You were kind enough to not only write and thank me for the order (a rarity these days!), but you sent me updates about my order so I knew what to expect and when to expect it.  When I opened the box to see what was inside, I was shocked.  Absolutely astounded at not only the size of the plants, but the way you prepared them for shipping.  They had peat moss around the roots and plastic over top of that, so they weren't wilted.  They were fresh, turgid, and looked like you had just dug them that morning.  The sedum still had all its leaves.  The daylilies were cut back, but they were green and ready to grow.  By the time I'd finished opening all the plants I was shaking my head in amazement.  It was a parcel full of wonderfully healthy, big plants that have settled into my beds like they own the place and are ready to grow and show off like the beauties that they are. 
So, I just wanted to let you know how impressed I am with your plants, your service, and the nifty orange tote.  There are definitely good nurseries providing mail order service, but finding great nurseries that provide over the top service is a much harder task.  You are definitely in the latter category, and I want to thank you for restoring my faith in shopping online for plants.
Thank you again, and I look forward to dealing with you again.  And again.  And again!

Warmest Wishes,  Lori

June 17, 2017

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Love your site!  and selection  Once I registered and set my account up (I am glad I did this first) was so easy.  It was so nice to take my time and place plants in the wish list then to the cart.  I spent time here and there and then submitted my order.  I just couldn't decide.

Love the idea of interac transfer as a payment option and your early order specials too.

I have never experianced personal service like yours on a online shopping site.  You are the real thing.  I have to tell you I found you because a friend was talking about your place at our last Horticultural meeting.  I guess you spoke there and they all went for a visit.  Said your plants are amazing.  That is why I choose pick up.  I am coming to see you!  Can't wait for spring either!  Thank you Dawn

Susan Hosta January 31, 2017

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Just placed my 2017 order for shipping.  Also Dawn, I just wanted to tell you that the plants I received by mail or however from you were absolutely amazing!!  I couldn’t believe how strong and full and healthy there were!! From past experience from other suppliers, you typically get one little pip, which is practically dead by the time you plant it!

Thanks again, Dawn. I would love to have you back to speak  or go to your place for another tour, but the group has cut down my speakers /tours to 2 per year.  So disappointing. I’ll try to get to your place on my own, at least.

Best, Lou

https://www.gardensplus.ca hosta January 24, 2017

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Dawn, Thank you for the wonderful plants from year to year.  I have tried many other online nurseies and always come back to you.  Yours are always shipped when they are ready and as promised.  Also when we are ready which  means a lot.  You know your stuff and we appreciate the personal touch!  You do truly care and it shows. 

Pete https://www.gardensplus.ca May 16, 2016

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My plants were here when I got home from work Dawn and I just finished planting and watering them in. I must say, I never expected them to be so lovely. I expected just some root type things and they are all actually good sized plants. Best quality I've ever seen. I will definitely be ordering more.
Thanks,

Lynne Windsor, ON December 8, 2015

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So, this is year 12 that I am ordering from you. Thank you so much for the awesome quality, prices and service.
I can not wait for this season to start. Was so nice to meet you last summer. Your gardens are well worth
the trip - made our wish list for this seasons order! Cheers,

Melody December 8, 2015

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Sorry it took so long to let you know how happy we are with your service. First timers. We have done some
mail order before and even this year. You let us change the shipping date until later when spring didn't come as planned in
mid-May. Thank you for letting us choose so we can just plant them. What did these other places think? There Hosta were
what someone called a linner and more $$ on average than yours. Your plants are amazing! Love the new mini's! Oh early
bonus plants !!! 🙂 You are the only place we are ordering from now!

December 8, 2015

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WOW, you are the real thing! I only placed a small order to test you and the really big order is on its way!
Have a great season and please send me some info on your business so I can pass it on. The Garden Centers here prices are so high and no selection like yours! Saved me the gas and time too!

Mary C Toronto, ON December 8, 2015