Ordering and Shipping Information

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French customers pour traduire voir le site Web
http://babelfish.altavista.com/
 

Terms, Conditions, Ordering and Payment Orders are accepted on a first come basis; subject to crop conditions and supply on hand.  We do our best to keep the web site up to date with availability. No minimum or maximum orders.  If you are unable to come for a visit we can ship your order.        I often have in-house specials at the Nursery.  I have many perennials I do not ship that can be available for pick-up.  If planning a trip this way you can download the other Perennial List that includes those we do not ship .       Payments of cheque, visa, mastercard or money order are accepted. Your selections are reserved once order with payment is received.  2010 Early order bonus!   For orders received prior to Mar 1/10 totalling at least $100.00 in plant value I will put your name in a draw for a copy of ‘The Hostapedia’ by M. Zillis @ or a gift certificate of $75.00 for your next order/your choice.  Please feel free to post date your cheque to Mar 1/10.  I will start to charging credit cards payments in mid-late January.  *Until June 30/10.  PST for Ontario, GST for all provinces except those with HST (NL, NS,& NB add HST only please)  See order form/click here for copy).      If you would like to pick-up your order please see hours and do not include the 10% shipping cost with payment.   Planting instructions will be included with your order.      Orders that arrive the earliest are given the priority to being shipped out the earliest (if your zone permits it).   Please let us know when  you'd like them sent to you and we will do our best to accommodate.  We also suggest ordering early to save disappointment in not getting the varieties requested.  Do not hesitate to email us with any further information or clarification required. .  Guarantee and Credit Policy Gardens Plus is a family run business. All plants are personally dug, labeled and packaged by us just prior to shipping them out.  We only ship #1 quality stock grown in zone 5b.  Your satisfaction is what our business is based on. We guarantee that every plant that leaves our nursery is in perfect health, a great value and true to its name.   Most of our plants are grown on our property.  If you have never ordered through the mail before, don't worry.  If you are worried see our comments section from previous customers.  The only difference is, the plant is shipped with less or no dirt and no pot to save on shipping weight.  Your daylily is washed and foliage may be trimmed.  Remember there are various different sizes (mini's to large tetraploids) and plants reflect this.  Please note the picture shows single roots; we ship at least DOUBLES unless noted. Hosta are carefully wrapped to help protect the leaves.  If you are in any way not satisfied, please contact us as soon as possible. We will not substitute varieties unless you have listed them on your order form.  If I run short of any selections I  will replace plants shorted with those off your substitution list of equal or greater value and similar size and colour if you list them for us.  If you prefer to not have varieties substituted just advise us on the form and we will send a cheque or credit your credit card.  Gift Certificates We also offer Gift Certificates all season long.  They make a perfect gift for any gardener on your list!  Provide us with the details and we will send the certificate with a gift card and copy of our current catalogue. You can choose any dollar value or even a plant or two {If you email us the details we can let you know the total}.  Those plant certificates bought off season will be shipped in the spring.  We always consider the addresss/zone they are going to and can work out the details with the recipient. Shipping/handling     We ship using Expedited Post.  We ship on Mondays/Tuesdays, so that you will likely have your package for the weekend.   If you provide us with your email address we will send a quick note to give you a heads up - so you can prepare to receive it.       We find best results to start shipping from here once they have started to grow in the later spring.  Depending on the season prefer to ship from May to early July and mid August to late September for most Canadian zones (if you would like it later just ask - but better to get perennials in 6-8 weeks before frost).   We ship orders out in the order we receive them (also considering what zone you live in and any dates you indicate if later than scheduled).   If you are planning on being away in May or June please let us know.  Please add 10% to the cost of your order or see below for min. / max.  If purchasing plants and Gift Certificates together do not add 10% on the certificate value. For ON & QC for orders under $100.00 add  $10.00 over $100.01 add 10% and Other provinces orders under $150.00 add  $15.00 over $150.01 add 10%.  Express Post is also available for quote just ask.  Usually 1.5 to 2 times the rate but for distant provinces reaches you by Thurs/Fri guaranteed.                       Minimum                                                               Minimum  ON & QC        $10.00                                       Other provinces    $15.00  *for large orders of $200.00 + contact us for rates and info

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